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AR-Why education beats simulation

AR-Phishing simulations have become a standard component of anti-phishing training programs. These simulations involve sending employees emails that mimic the tactics used by cybercriminals to trick individuals into revealing sensitive information or clicking on malicious links. Employees are assessed based on their responses to these simulated emails, particularly whether they clicked on a link or provided any sensitive information.AR-However, this approach has several drawbacks and is not as effective as providing comprehensive anti-phishing education.
news article from the wall street journal Phishing Tests, the Bane of Work Life, Are Getting Meaner - Researchers say the ruses, aimed at teaching gullible employees about the dangers lurking online, don’t even worknews article from the wall street journal Phishing Tests, the Bane of Work Life, Are Getting Meaner - Researchers say the ruses, aimed at teaching gullible employees about the dangers lurking online, don’t even work

AR-The problem with phishing simulations

AR-Phishing simulations, while widely used, come with several issues that organizations should consider:

  1. AR-Create anxiety and mistrust: AR-Users may become anxious or mistrustful of emails, even legitimate ones, which can lead to decreased productivity and increased stress.
  2. AR-Narrow Focus on Email: AR-Many phishing simulations primarily target email threats, overlooking other channels like SMS, messaging apps, or social media.
  3. AR-False Sense of Security: AR-If employees successfully identify simulated phishing attempts, they may develop a false sense of security.
  4. AR-Overemphasis on Click Rates: AR-Focusing solely on whether employees clicked on a link can overlook other important aspects of phishing awareness.
  5. AR-Desensitize users: AR-Repeatedly sending fake phishing emails can desensitize users to the threat.
  6. AR-Focus on punishment rather than prevention: AR-Simulated phishing emails can create a culture of fear, where users are more focused on avoiding punishment than on learning.

AR-Research finds that phishing simulation campaigns do not effectively train people in identifying phishing attacks. AR-One study with 14,000 participants AR-actually showed a counterproductive effect of phishing simulations. counterproductive effect of phishing simulations: users who are continuously exposed to phishing simulations are more likely to click on dangerous links.

AR-A more effective approach: phishing quizzes

AR-Phishing quizzes provide a controlled learning environment that is more effective for skill-building than traditional phishing simulations.

AR-Benefits include:

  1. AR-Controlled Learning Environment: AR-Phishing quizzes create a safe and low-stakes space for employees to practice their skills.
  2. AR-Interactive Engagement: AR-These quizzes encourage active participation and provide immediate feedback.
  3. AR-Coverage of Diverse Phishing Tactics: AR-Phishing quizzes can incorporate SMS, social media, and voice phishing scenarios.
  4. AR-Confidence Building: AR-Employees learn from mistakes in a supportive environment.
  5. AR-Tailored Learning Objectives: AR-Quizzes can be customized to focus on specific skills and knowledge gaps.

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